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  • SBS Holdings (the “Company”) {which for the purpose of this policy includes SBS Agri, SBS Solutions SA and SBS Global, SBS Tanks and SBS Corporate Services} is committed to maintaining robust privacy protections for the users of its website services. Our Privacy Policy (“Privacy Policy”) is designed to help you understand and implement how we collect, use and safeguard the information that we obtain and that you provide to us, and in order to assist you in making informed decisions when utilising our Service. For purposes hereof, “service” refers to the service offered by the Company which may be accessed via our website at www.sbsholdings.org in which users can browse our products and services, as well as make enquiries and purchase products. Any use of the terms “we,” “us,” and “our” refer to the Company. “You” refers to you, the user, whether personally or as a corporate, as a browser, or a user of any Service mentioned above or any service offered by the Company. By accepting our Privacy Policy and Terms of Use (found here: insert link to Terms and Conditions, you consent to our collection, storage, use and disclosure of your personal information as contained in this Privacy Policy. We value your right to privacy, as well as the safekeeping of your personal information. However, in order to offer certain services to our customers, we are required to collect and store certain information, which is collected legally from you. The extent of the information is dependent on your interactions with our website or the service which you might participate in and includes both non-personal and personal information.

    1. INFORMATION WE COLLECT

    a. NON-PERSONAL INFORMATION:

    This includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information which we may collect, referring/exit pages and URLs, platform types, preferences you submit and preferences that are generated based on the data you submit and number of clicks. Personal Information includes only your email, which you consensually submit to us through the registration process at the Site.

    b. OTHER TYPES OF INFORMATION

    We record that there are other types of information which we may collect and utilise, being:-
    • i. Basic information. Basic information is generally name and email address, and is required in order for you to access the site.

    • ii. Financial information. To the extent that you acquire services that are paid for, then billing address, street address, contact number, credit card details shall be required.

    • iii. Form information. Should you send a request for a quotation, further information or a query, you may be required, in addition to the basic information listed above, to provide some commentary or further information which might be required to allow the Company to offer the services.

    • iv. My account information. For record keeping purchases, we may retain information as to the purchases made from us for the purposes of warranty and tracking the data to assist us in the statistics we compile in relation to the services utilised by the customers of the Company.

    • v. Public forum information. To the extent that the Company offers any public forum service, then it is recorded that any commentary or information which you share to the relevant platform will be public and open for use and is beyond our control.

    • vi. Technical information. Cookies are used to optimize your experience and allow you to fully interact with the website and any of its third party applications or affiliate entities. You are able to set your browser to refuse cookies, but this may cause some restrictions or limitations.

    • vii. Information collected via technology. Generally, and in activating the service, you will not need to submit any personal information other than you emails address. However, in an effort to improve the quality of the service to the customer, the Company may track information provided by the customers browser or by the Company’s software application, including the website which referred you to the Company site (the referring URL), the type of browser you use, the device from which you connected to the service, the time and date of access, as well as other information that does not personally identify you.

    • viii. Cookies. Cookies are sent to a user’s browser from the Company servers and are stored on the user’s compuer hard drive. Sending a cookie to a user’s browser enables the Company to collect non-personal information about that user and keep a record of relevant user preferences when utilising our services, both on an individual and aggregate basis. The Company may use both persistent and session cookies, with the former remaining on your computer after you close your session and until you delete them, and the latter expiring when you close your browser.

    • ix. Technical information-(imbedded content from other websites). Attention is drawn to the fact that, as part of the services, articles may be included on the website which also include imbedded content (videos, images, articles etc.). Imbedded content from other websites behaves in the exact same way as if the visitor has visited such other website, and may collect data about you, use cookies, imbed additional third party tracking and monitor your interaction with such imbedded content, including tracking your interaction with the imbedded content if you have an account and are logged into the website.

    c. USE OF INFORMATION

    Information collected by the Company is used:-
    • i. For providing you with current updates/changes, lists of products and services, to acknowledge your support and to provide ongoing relevant information.

    • ii. For creating and managing your membership details and requirements.

    • iii. For marketing purposes and for keeping you up to date with the latest offerings. These are sent out on the assumption that you accept and agree to receive this type of information. There will be an “opt out” option in receiving this type of information allowing you to unsubscribe or update your subscription preferences.

    • iv. The technical information that is collected assists the Company with analytical and statistical data which allows the Company to adjust, update and create content and offerings that are of interest and use to the customers.

    • v. A combination of the data collected is also used to better understand customer’s needs, and to attract visitors to the website.

    • vi. The data also allows the Company to provide a safe and secure platform for browsers.

    d. PERSONAL INFORMATION USAGE

    Your privacy is taken very seriously by the Company and we do not sell, trade, rent or otherwise share for marketing purposes your personal information with third parties without your express consent. By signing into our website you authorise us to share personal information with vendors who are preforming services for the Company, such as the service for our email communications who are provided access to user’s email address for the purposes of sending emails from the Company. Such third party service providers require that we disclose certain of your personal information to them, in order to fulfill a transaction or interaction. The Company chooses only reputable providers and takes steps to ensure that they are equally committed to maintaining your privacy.

    e. HOW WE PROTECT YOUR INFORMATION

    • i. Security measures are taken of both electronic and hard copy information by way of locked offices, filing cabinets, restricted access and the use of software encryption, passwords and any other reasonable measure. These measures have been put in place to protect your personal information against unauthorized access, theft, damage or loss. Information is kept only as long as it is necessary and relevant and legally required, whereafter it is deleted and destroyed permanently.

    • ii. In the event that a link or reference is provided to a website/provider/third party/source/reference, the policies listed by the Company shall no longer apply and you are encouraged to familiarise yourself with any third party entities own privacy policies, terms of use and disclaimers. The Company does not provide any warranty, guarantee, liability or responsibility with these parties in any respect whatsoever. Please note that the measures do not guarantee that your information will not be accessed, disclosed, altered or destroyed by breach of the firewalls in place, or against the secure software service software. By using the Company’s service, you acknowledge that you understand and agree to voluntarily assume these risks, and you indemnify the Company from all or any harm, whatsoever, and from whatsoever cause arising.

    f. YOUR RIGHTS REGARDING THE USE OF YOUR PERSONAL INFORMATION

    You have the right at any time to prevent us from contacting you for marketing purpose or to opt out from any marketing campaign. There is a provision allowing a user to follow the unsubscribe instructions provided in each promotional email which allows you to indicate that you no longer wish to receive marketing communications from the Company. Notwithstanding that you have opted out from promotional preferences by unsubscribing or opting out, we may continue to send you administrative emails including, for example, periodic updates to our privacy policy.

    FURTHERMORE:-

    a. UPDATING VERIFYING AND AMENDING:

    Updating verifying and ensuring complete and accurate personal information is important to providing a streamlined and efficient service. To do this you are required to update your profile or contact the Company directly should you require any changes.

    b. MANAGING AND/OR DELETING

    If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

    c. LINKS TO OTHER WEBSITES

    As part of the Service, we may provide links to or compatibility with other websites or applications. However, we are not responsible for the privacy practices employed by those websites or the information or content they contain. This Privacy Policy applies solely to information collected by us through the Site and the Service. Therefore, this Privacy Policy does not apply to your use of a third party website accessed by selecting a link on our Site or via our Service. To the extent that you access or use the Service through or on another website or application, then the privacy policy of that other website or application will apply to your access or use of that site or application. We encourage our users to read the privacy statements of other websites before proceeding to use them.

    d. CHANGES TO OUR PRIVACY POLICY

    • i. The Company reserves the right to change this policy and our Terms of Service at any time. We may (but are not obliged to) notify you of significant changes to our Privacy Policy by sending a notice to the primary email address specified in your account or by placing a prominent notice on our site. Significant changes will go into effect 30 days following such notification. Non-material changes or clarifications will take effect immediately. You should periodically check the Site and this privacy page for updates. We will not be held responsible in the event that changes occur without your knowledge to the extent that they have been published on the site and you have failed to familiarise yourself therewith.

    • ii. In the event that we undergo a business transaction such as a merger, acquisition by another company, or sale of all or a portion of our assets, your Personal Information may be among the assets sold and transferred. You acknowledge and consent that such transfers may occur and are permitted by this Privacy Policy, and that any acquirer of our assets may continue to process your Personal Information as set forth in this Privacy Policy. If our information practices change at any time in the future, we will post the policy changes to the Site so that you may opt out of the new information practices. We suggest that you check the Site periodically if you are concerned about how your information is used. We will not be held responsible in the event that changes occur without your knowledge to the extent that they have been published on the site and you have failed to familiarise yourself therewith.

    SBS Holdings